I'm getting a new mattress delivered tomorrow (for free - perks that came with the boyfriend) and I decided I needed to buy some new bedding. I bought a new down comforter and a duvet cover from Overstock.com. But being as indecisive as I am about bedding for some reason, I bought them in two separate installments, a couple of hours apart. The shipping is only $1 for each item, but I decided to try and get both delivered for $1. Why? I'm not sure...maybe I need help. Nonetheless, I thought it was pretty funny and so did the boyf. It really wasn't very hard at all. Here's the online chat convo I had with a customer service rep:
Nancy: Hi, my name is Nancy. How may I help you?
Aki: hi nancy
Aki: i just made two orders today
Aki: within a span of couple hours
Aki: maybe less
Aki: just wondering if i could package them together and pay shipping for both
Aki: instead of separately
Nancy: I am sorry, we cannot make any changes to an existing order.
Aki: really?
Aki: u cant refund me $1?
Nancy: I will see what best can be done about this.
Nancy: For security purposes, could you please verify the full name and billing address, including the city, state and zip code?
Aki: ____
Nancy: Thank you.
Aki: you're welcome
Nancy: As we value your business, we will issue the shipping fee of $1 to your payment method used once the order is processed.
Aki: thank you!!
Aki: I appreciate that!
Nancy: You are most welcome.
Nancy: Once refund is issued, you will receive an email confirmation to your email address on file. Nancy: Any other concerns?
This is where I got distracted making this blog post due to encouragement from the boyfriend.
Nancy: I’ll remain available for another minute or two if you need further assistance.
Aki: oh no that's it
Aki: thank you!
I'm a penny pincher, what can I say?
Nancy: Hi, my name is Nancy. How may I help you?
Aki: hi nancy
Aki: i just made two orders today
Aki: within a span of couple hours
Aki: maybe less
Aki: just wondering if i could package them together and pay shipping for both
Aki: instead of separately
Nancy: I am sorry, we cannot make any changes to an existing order.
Aki: really?
Aki: u cant refund me $1?
Nancy: I will see what best can be done about this.
Nancy: For security purposes, could you please verify the full name and billing address, including the city, state and zip code?
Aki: ____
Nancy: Thank you.
Aki: you're welcome
Nancy: As we value your business, we will issue the shipping fee of $1 to your payment method used once the order is processed.
Aki: thank you!!
Aki: I appreciate that!
Nancy: You are most welcome.
Nancy: Once refund is issued, you will receive an email confirmation to your email address on file. Nancy: Any other concerns?
This is where I got distracted making this blog post due to encouragement from the boyfriend.
Nancy: I’ll remain available for another minute or two if you need further assistance.
Aki: oh no that's it
Aki: thank you!
I'm a penny pincher, what can I say?